Our OJS Technical Support Process
01 — REQUIREMENT ANALYSIS
We understand your journal platform, server environment, OJS version, and technical requirements.
02 — TECHNICAL ASSESSMENT
We review your existing OJS installation or hosting environment.
03 — IMPLEMENTATION
Our technical team performs installation, configuration, migration, customization, or troubleshooting.
04 — TESTING
We test important workflows, website functionality, user access, email notifications, and publication features.
05 — DEPLOYMENT
The completed configuration is deployed to the production environment.
06 — ONGOING SUPPORT
We provide continued technical assistance and maintenance according to the selected support plan.
